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How to Order

Ordering your perfect piece of antique or vintage jewelry is simple and secure. We've made the process as smooth as possible while ensuring your purchase is protected every step of the way.

Click on a topic below to find answers to your questions about placing an order, sales tax, and shipping:

Quick Navigation

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Shipping

Fast & secure delivery
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Credit & Debit Cards Orders

Secure online payments
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International Orders

Worldwide shipping
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Bank Wire Orders

Alternative payment method
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Sales Tax

Tax information

Returns Guide

For information about our hassle-free return policy, visit our Returns Agreement.

Ring Sizing Guide

Need help with ring sizing? Check out our comprehensive Ring Sizing Guide.

Shipping

Free domestic shipping
Next day air delivery standard
Fully insured packages
Signature required

Processing Time

Most orders ship within 10 business days after payment processing. Orders requiring ring sizing may need additional time. Special orders require a minimum of 12 weeks for delivery.

Domestic Shipping (USA)

  • Cost: FREE for all domestic orders
  • Method: UPS or FedEx Next Day Air
  • Insurance: Fully covered until delivery
  • Signature: Required upon delivery
  • PO Boxes/APO/FPO: USPS delivery (varying times)

International Shipping

  • Cost: $100.00
  • Method: UPS or FedEx International
  • Delivery Time: Several days to several weeks
  • Insurance: Covered until signed delivery

Important Delivery Information

  • Your purchase will require a signature upon delivery.
  • Additional shipping fees for items shipped to an address other than the billing address, if applicable, will be indicated before your purchase is completed. Unless otherwise stated herein, all shipping fees are non-refundable.
  • Under certain circumstances, we cannot deliver to a non-billing address, and apologize for this inconvenience.
  • Your shipping address may not be changed once your package is en route or you may incur additional shipping fees. Regardless of who signs for the package accepting delivery, Topazery shall not be responsible for any items that are lost or stolen subsequent to the signature accepting delivery, nor shall it be responsible for any damage to items that occurs subsequent to the signature accepting delivery.
  • Please note that exceptions which are out of Topazery's control may occur and delay order fulfillment or delivery. Should your delivery not be signed for, or is otherwise not accepted, and is returned by the delivery company to Topazery, Topazery shall be permitted to keep the returned item and shall not be required to refund the purchase price and other shipping fees.

Credit & Debit Card Orders

Accepted Payment Methods

Visa MasterCard American Express Discover
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Secure Checkout

For your security and peace-of-mind, we use state-of-the-art encryption technology to protect your personal information during checkout.

Payment Authorization Tips

Having trouble with payment authorization?

For your protection, many financial institutions require pre-authorization for large online purchases. If your payment is declined:

  1. Call your bank or credit card company
  2. Inform them you want to make a purchase with "Topazery Jewelry"
  3. Provide the total amount of your order
  4. Once authorized, return to complete your purchase

International Shipping, Orders, & Returns

We Ship Worldwide

Topazery is pleased to ship our antique and vintage jewelry collection to customers around the globe.

International orders are subject to duties, taxes, and other fees, which are imposed by customs in the receiving country. You are responsible for paying any additional fees for purchases that are shipped to addresses outside the USA. The airway bill will be completed to bill you for these charges. If customs does not charge you and bills Topazery for such duties, taxes, and other fees for your purchase, you are responsible for paying topazery for such duties, taxes, and other fees, and hereby authorize Topazery to charge all such duties, taxes, and other fees to you and to charge any such fees using the same method of payment (i.E., the same credit card, bank withdrawal, etc.) used in connection with the purchase of the item.

Customs & Duties Information

Your Responsibility
  • All customs duties, taxes, and fees are your responsibility
  • These charges are determined by your country's customs office
  • You must comply with all import laws and regulations
  • Contact your customs office for fee estimates before ordering
Payment of Customs Fees
  • Fees are typically collected upon delivery
  • If customs bills Topazery directly, we will charge your payment method
  • No customs fees, duties, or taxes are refundable under any circumstances

International Returns

Returns Period: Begins on the day you or someone signs for the package as per the shipper's delivery documentation

Your Responsibilities:

  • Provide proper customs documentation for returns
  • Pay all associated return shipping, insurance, export fees, any other potential fees that are associated with your return
  • Assume all risks during return transit and all returns are at your risk

Bank Wire Orders

What is a Bank Wire?

A bank wire is a secure transfer of funds directly from your checking or savings account to Topazery. We accept bank wires for both domestic and most international orders.

Important

Your order is not approved until we receive your bank wire payment.

How to Pay by Bank Wire

1
Email Required Information

Send the following details to our email located on our Contact Page

  • Item number of the jewelry piece
  • Name and address on your bank account
  • Name and address of your bank
  • Name and shipping address for your order
  • Your phone number for questions regarding the order
2
Verification Process

We may request additional documentation via email or fax to verify your identity before processing the bank wire.

3
Returns Agreement

You must read and accept our Returns Agreement by email.

4
Processing & Shipping

Orders typically ship within 10 business days after we receive and process your payment. (Subject to consumer and seasonal demands)

Sales Tax

Georgia Sales Tax

Sales tax is charged only for orders with billing addresses in the state of Georgia.

Tax Calculation

Tax is automatically calculated at checkout based on your billing address and current Georgia state tax rates.

Need Help?

Our customer service team is here to assist you with any questions about placing your order.

Email Support

Get detailed answers to your questions

FAQs

Find quick answers to common questions