We accept Visa and MasterCard as well as debit cards with the Visa and MasterCard logo. For your security and peace-of-mind, we use state of the art technology to protect your personal information on the shopping cart Checkout page. For your protection, many credit/debit card companies will not approve a large internet purchase unless you call them and authorize the charge by providing the name of the merchant [Antique Jewelry at Topazery] and the total amount of your order. If your online purchase is declined and you know your account is in good standing, call your credit card company and let them know you want to place an online order with Topazery. Once the charge has been authorized by your credit/debit card company, you may successfully place your online order.
To place an online order using a credit or debit card, click the "Add to Cart" button beside the item you want to purchase. When you click the "Add to Cart" button, you will be presented with ring sizing options if they are appropriate for your purchase. Next, choose the VISA or MasterCard Debit / Credit Card payment option for a USA or International order. On the same page, you may accept Topazery's returns agreement and policies.
After you read the agreement and click "Accept", the secure CheckOut page displays where you may enter your biling, shipping, and payment information. To read an online copy of the returns agreement and policies now, please click HERE.
A bank wire is the transfer of funds from your checking or savings account to Topazery. We accept bank wires for all domestic and for most international orders. You will receive an email confirmation of your order request and a second email within 24-48 hours containing the details needed to place a bank wire. Please note that your order is not approved until we receive your bank wire; if we do not receive your wire promptly, the jewelry will be made available for sale again on our website.
To pay by bank wire, add the jewelry piece to your shopping cart by clicking on the "Add to Cart" button. When you click the "Add to Cart" button, you will be presented with ring sizing options if they are appropriate for your purchase. Next, choose the bank wire payment option for a USA or International order. On the same page, you may accept Topazery's returns agreement and policies.
After you read the agreement and click "Accept", the secure CheckOut page displays where you may enter your billing and shipping information. To read an online copy of the returns agreement and policies now, please click HERE.
We prefer that you place your order online but if you are in the military or if you do not have easy access to an internet connection, please call us and one of our customer service representatives will be happy to take your order by phone. Our phone number is listed at the bottom of each website page or on our "Contact Us" page. Please have ready the item number of the piece you want to purchase, your billing and shipping address, and your credit card information. For your protection, many credit card companies will not approve a large internet purchase unless you call them and authorize the charge by giving them the name of the merchant [Antique Jewelry at Topazery] and the total amount of your order. When you place an order by telephone, we ask that you read and accept Topazery's returns agreement and policies by email. To read an online copy of the returns agreement and policies now, please click HERE.
We are pleased to accept international orders and ship jewelry to most international destinations with payment by bank wire or credit/debit card. Please see the sections above for more details on bank wire orders and credit/debit card orders.
If your credit/debit card does not support the Address Verification System [AVS], additional documentation may be required by FAX or email so that we may approve your order.
International orders are subject to duties, taxes, fees, etc. which are imposed by customs in the receiving country. You are responsible for paying any additional fees for purchases that are shipped to addresses outside the USA; the airway bill will be completed to bill you for these charges. Because the fees are not insignificant, we recommend that you contact your local customs office regarding these additional charges. We cannot advise you about the amount as we do not have access to the fee schedules, which are different for each country.
International orders are shipped via FEDEX or UPS. The package is insured until you or someone else signs for the package. Delivery may take several days to several weeks. For international purchases, the returns period begins on the day you or someone signs for the package as per the shipper's delivery documentation. International returns must be accompanied by the appropriate documentation to process a jewelry return through customs or you will be responsible for paying the additional customs fees associated with your return.
Gift wrapping is a complimentary service upon request. You may request gift wrapping in the Comments field on the Checkout page. We're also pleased to enclose a gift card. To request a gift card, type your message in the Comments field on the Checkout page.
